-Service commitment: customer first
"Customer first" is Kidman's uncompromising commitment, we endeavour to provide users with high-quality service.
Improve maintenance skills to ensure a high one-time fix rate. Train our staff to boost troubleshooting ability and ensure timely feedback of technical issues.
-Service concept: provide grade A customer satisfaction
Kidman is committed to providing users with best service, and constantly strives to improve our service including well-covered warranty, professional inspection and maintenance and 24-hour emergency services. Each Kidman dealership is equipped with advanced maintenance equipment, adequate supply of spare parts, and standardized maintenance service procedures.
In the meanwhile, Kidman continues to enhance the dealership service through a series of "Kidman Service Festival" and "Improve User Satisfaction" activities with aim to let users enjoy the colorfulness of life.